Privacy Policy

We collect information that you voluntarily provide to us, primarily through our website contact form or through messages you send to Mara, our website assistant. This may include:

• Your name
• Your email address
• Details about your project or service requirements
• Questions or messages you choose to submit
• Any other information you decide to include in your inquiry

We only collect what you choose to share with us. We do not ask for or require sensitive personal information — such as health information, government identification, financial account details, biometric data, precise location, or information about your political, religious, or sexual identity — through our general inquiry form or chatbot. We recommend that you avoid including this type of sensitive or unnecessary information in your messages to us, since it is not needed to respond to a typical inquiry.

Like most websites, marakor.com may automatically receive certain technical information when you visit, such as general usage data, device or browser information, and interaction patterns. This information is generally collected through analytics tools described below rather than through information you actively submit.

We use the information we collect for legitimate purposes connected to operating our Website and business, including to:

• Respond to your inquiries and messages
• Understand your project requirements and service needs
• Provide services you have requested or discussed with us
• Operate, maintain, and improve the Website
• Improve the overall visitor and user experience
• Help protect the security and integrity of the Website
• Understand general website traffic and performance through analytics
• Communicate with you about your inquiry or an ongoing project

We do not use information you provide to us for unrelated marketing, advertising, or resale purposes.

Mara is an AI-powered assistant available on our Website. Mara is a software tool, not a human representative, and does not make legal, financial, medical, or other professional decisions on your behalf. Mara is intended to help visitors:

• Learn about MARAKOR’s services
• Get general answers to questions about our work
• Understand which services may fit their needs
• Begin describing their project or service inquiry

Messages you send to Mara may be processed by the technology providers and services necessary to operate the assistant. Our exact technical setup for Mara — including the specific tools and providers involved — is an area we continue to develop and refine, so we are not able to describe every technical detail of that architecture at this time. We do not claim that conversations with Mara are stored indefinitely or that they are automatically deleted; if you have concerns about a specific conversation, please contact us using the details in Section 16.

As with our contact form, please avoid sharing sensitive personal information in your conversations with Mara.

MARAKOR has not implemented a dedicated cookie-consent or tracking system of its own. However, third-party tools used on our Website — such as Google Analytics — may use cookies or similar technologies as part of how they operate, depending on their own configuration. These technologies may collect information such as general browsing behavior or technical details about your visit.

The specific technologies used on our Website may change over time as our tools and integrations evolve. Most browsers allow you to manage or block cookies through your browser settings, and you are welcome to adjust these settings as you prefer. If MARAKOR introduces a dedicated cookie-consent system or additional tracking technologies in the future, this Privacy Policy will be updated to reflect those changes.

We use Google Analytics to help us understand general website traffic, visitor behavior, website performance, popular pages, and overall usage patterns. We use Google Search Console to understand how our Website performs in search results, including search visibility, search queries that lead visitors to our site, indexing status, and related technical search information.

These tools provide us with aggregated and general insights about how our Website is used. We do not use these tools to personally identify individual visitors unless that capability has been specifically configured, which it currently has not. Google’s own privacy practices govern how these services process data on their end, and you can review Google’s privacy documentation for more detail.

MARAKOR does not sell your personal information, and we do not intentionally disclose it to unrelated third parties for their own commercial purposes.

That said, operating a website necessarily involves certain service providers who process information on our behalf, including:

• Hostinger, our website hosting provider, which may process technical information necessary to operate, maintain, and secure the Website
• Google Analytics and Google Search Console, which may process technical and usage information as described in Section 7
• The technology providers necessary to operate Mara, as described in Section 5

These providers process information only to the extent necessary to deliver the services that support our Website. We have not engaged additional third-party providers beyond those described in this policy.

We retain information only for as long as we reasonably believe it is necessary to:

• Respond to your inquiry
• Provide any services you have requested
• Maintain appropriate business records
• Resolve disputes, if any arise
• Meet applicable legal obligations
• Protect our legitimate business interests

We have not adopted a fixed, universal retention period, since the appropriate length of time can vary depending on the nature of an inquiry or project. Where reasonably practical, information is deleted or anonymized once it is no longer needed for these purposes.

We take reasonable technical and organizational measures designed to help protect information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Because MARAKOR operates as a remote software house, information is not stored at a physical MARAKOR office; instead, it is handled through the online tools and service providers described in this policy.

MARAKOR works with clients and visitors internationally, including from regions such as the United States, United Kingdom, Canada, Australia, the UAE, and Europe. As a result, information may be processed by service providers or infrastructure located in countries other than your own. Where this occurs, we rely on the service providers described in this policy to handle information appropriately as part of delivering their services to us.

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information, which can include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain types of processing
• Request restriction of processing
• Withdraw consent, where processing is based on consent
• Request information about how your information has been processed
• Exercise applicable data portability rights, where relevant

Not every right applies in every location, and applicable rights depend on the privacy laws that govern your particular circumstances. Where applicable, MARAKOR seeks to handle personal information in accordance with relevant privacy and data-protection requirements.

To exercise any applicable rights, please contact us using the details in Section 16. We will do our best to respond appropriately based on the request and applicable law.

Our Website may contain links to third-party websites or services that are not operated by MARAKOR. We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party website or service before providing information to it.

Our Website and services are intended primarily for businesses, professionals, organizations, and general adult users, and are not directed at children. We do not intentionally collect personal information from children through our Website. If you believe a child has provided us with personal information, please contact us so we can address the matter appropriately.

We may update this Privacy Policy from time to time as our Website, services, analytics or tracking technologies, legal requirements, or data practices change. When we make updates, we will publish the revised version on this page with an updated “Last Updated” date at the top of the policy. We encourage you to review this page periodically to stay informed.